Below is a clearer, structured explanation of the process described in the video transcript for completing your KYC (Know Your Customer) verification. This guide breaks down each step so you can follow along easily:
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### Overview
The video explains how to complete the KYC verification process for your account (such as on the Pi Network). The presenter emphasizes that you should only do your own KYC and not apply on behalf of others. Completing KYC is crucial because if it isn’t done, no matter how many times you try to earn or interact with the app, your account won’t be fully activated.
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### Step 1: Accessing the KYC Section
- **Open the App:** Start by launching your app.
- **Open the Menu:** Tap the three-line menu icon at the top of the screen.
- **Go to Your Profile:** Navigate to your profile page.
- **Check for Verification:** If you see a tick mark or a message indicating that KYC is complete, you’re already verified.
- **If Not Verified:** Look for an “Apply for KYC” button on your profile.
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### Step 2: Applying for KYC
- **Click “Apply for KYC”:** Tap the button to begin your application.
- **Notification & Waiting:** After applying, you may receive a notification that your application is “under review.” The process might take around 48 hours.
- **Pending Status:** If the process shows as “tentative” or “pending,” it means your KYC is still being processed.
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### Step 3: Submitting Your Documents and Details
- **Upload Your ID:**
- You will be prompted to take a clear, well-lit photo of the front side of your ID card.
- Ensure the image is sharp and all details are visible to avoid rejection.
- **Enter Your Information:**
- Manually input your first name, last name, date of birth, email address, and ID card number.
- Provide your address details (country, city, postal code, etc.) as they appear on your ID.
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### Step 4: Verifying Your Identity
- **Video Verification:**
- The app will ask you to verify your identity by recording a short video.
- Follow the on-screen instructions—this may include looking up, down, left, and right.
- Make sure your face is clearly visible and follow the instructions exactly to ensure smooth processing.
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### Step 5: Finalizing the KYC Process
- **Review Period:**
- After submitting your details and video, your application will be under review. This can take 2–3 days.
- **Status Update:**
- You will receive notifications within the app when your KYC is either completed or if further action is needed.
- **Reapplying if Needed:**
- If your KYC isn’t approved or if there’s an issue, the video advises that you may need to update your password or even reinstall the app and then reapply for KYC following the same steps.
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### Additional Tips
- **Follow the Video Carefully:** The presenter stresses that watching the demonstration video (and even multiple times if needed) is important to fully understand each step.
- **Stay Updated:** Subscribe to the channel for more educational videos and updates, which can provide further assistance if you run into issues.
- **Personal Responsibility:** Only complete the KYC for your own account. The process is strictly personal and cannot be applied on behalf of others.
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### Conclusion
By following these step-by-step instructions:
1. **Access the KYC option** through your app’s menu.
2. **Submit your ID and details** carefully.
3. **Complete the video verification** as instructed.
4. **Wait for the review and take any further steps** if necessary (like updating your password or reinstalling the app).
You should be able to resolve any issues related to KYC verification. If you still face problems, refer back to the video for a live demonstration or check the additional resources mentioned. This process is designed to ensure your identity is securely verified so you can start earning and using the platform without hindrance.
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Follow these instructions closely, and Insha Allah, your KYC issues will be resolved!
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