Background
Shiv Verma explains that many users who have already completed the KYC procedures (submitting documents, taking tests, etc.) are still facing a “tentative” KYC status. Even though a green tick might appear on your profile, this tentative status means that the system hasn’t fully verified your information. As a result, your account migration—needed to access the full benefits when Pi launches—remains on hold.
What Does “Tentative KYC” Mean?
KYC Completion vs. Verification:
Even if you’ve done all the steps (document submission, live verification, and tests), your KYC might still be flagged as tentative. This means that while the basic process is complete, some parts of your profile might still need updating or re-verification.Impact on Migration:
Until the tentative flag is removed, your account migration won’t proceed, delaying your ability to use all features when Pi goes live.
Steps to Resolve the Tentative KYC Issue
Open the Pi App and Access Your Profile:
- Tap the three dots (often found at the top or in a menu) and select your profile.
- Review your profile information, focusing on your phone number, email ID, and password.
Update Your Profile Information:
- Phone Number: Ensure your number is correct and verified.
- Email ID: If your email isn’t verified, click on it to complete the verification process.
- Password:
- If your password is old (e.g., 4–5 years) or you suspect it might be compromised, update it.
- A fresh password helps secure your account and prevents issues when Pi officially launches.
Confirm Verification Status:
- After updating, check that the green tick (indicating verification) appears appropriately.
- Note that even if you see a tick, if the KYC remains tentative, further action is needed.
Utilize Support Options if Needed:
- If you continue to face issues, look for support options in the app (email or phone support).
- Some users may need to top up their account (with a small amount, such as ₹10) to receive international SMS for further verification.
Final Thoughts
By following these steps—updating your phone number, email, and password, and ensuring all details are verified—the system should recheck your information. Once all necessary updates are complete, your tentative KYC status should resolve, allowing your account migration to go through. This will enable you to fully enjoy the Pi network’s features when it launches.
If you have any further questions or run into issues, feel free to reach out for more help.
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